Language Selection English :: French
 CURRENTS 2012 :: June 10-12, 2012

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Terry Flynn, PhD, APR, FCPRS
Assistant Professor, Communications Management
McMaster University

Terry was first elected to the CPRS National Board of Directors in 2006 and was elected National President in 2009. His academic research interests include public relations, reputation management and crisis communications and his research has been published in the Journal of Public Relations Research and the Journal of Professional Communications. In 2009, he published a white paper on the Maple Leaf Foods crisis and in 2011 he led a team of McMaster researchers and published a community-based trust and reputation study on the Niagara Health System. Dr. Flynn was recently awarded the 2011 Student Choice "Best Professor" by the MBA students at the DeGroote School of Business and in 2010 was awarded the BASU Teaching Award for Best MBA Teacher. Prior to obtaining his PhD from Syracuse University in 2004, Terry was President and CEO of Frontline Corporate Communications — a North American consulting company with offices in Memphis TN and Kitchener ON. He has won numerous professional and academic awards including the Award of Excellence from CPRS.

Workshop: How to overcome the disclosure dilemma — a framework for building trust and managing expectations in times of uncertainty